TalkPod + Centric PXM

Centric PXM, formerly Contentserv, is a European PIM and DAM platform now part of Centric Software, used widely by retailers and manufacturers managing complex catalogues across channels.

No connector built pre-emptively. We scope and build it inside the pilot, using whatever the source supports.

What this connection does

Turn Centric PXM into a conversation customers can have.

Pulls the unified record across PIM and DAM in one go, so the pod isn't stitching together half-truths from different places
Approval workflows your team already runs inside Contentserv decide what the pod can quote
Multi-channel framing carries through, so an in-store kiosk can be answered with different language than a B2B website if you want that
Linked media (images, manuals, compliance PDFs) come with the record and the chat can offer them when the question fits

How it connects

REST API or scheduled export.

Centric PXM has a REST API that covers most of what we need. For sites with a heavy DAM footprint we sometimes also pull from an export that pre-joins the asset references, just to keep the API calls down.

unified product record
DAM assets
approved copy
channel variants

Example conversation

What a customer might ask.

Same shape as the chat on the homepage. Real reply from real data when Centric PXM is connected.

pod / contentserv live

customer Where is this sofa made?

product Designed in Munich. Frame built in Poland from FSC-certified beech. Upholstery and final assembly in Portugal.

Your turn

Connect TalkPod to Centric PXM.

We'll plug into Centric PXM, ingest the relevant product or vehicle records, and have a working pod for one supplier or one category live in a working day.

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