How we work

What happens after you get in touch

You can stop after any step. Start with the free review, see what's missing, then decide how far to go.

Step 1

See where you stand

Free
What we do

A 30-minute call about what you sell and where. Then we check ten of your products against the rules for their category.

What you do

Send us the product data for those ten, in whatever form you already have it.

What you get

A report showing what you have, what is missing, and which step makes sense next.

Step 2

Get the full picture

From £4,900 2 to 3 weeks
What we do

Check your whole catalogue against what your category needs, and prepare the requests your suppliers will have to answer.

What you do

Give us access to your product data and a named contact on your team.

What you get

A readiness report and a supplier request pack, ready to send. The fee comes off going live.

Step 3

Go live

From £12,000 Scoped by your data gaps and number of categories
What we do

Fill the gaps with your team, chase your suppliers, and check every field before it is published. Take you through enrolling in the EU DPP Registry, and prepare your passport registrations once your category opens.

What you do

Approve what goes on each passport. You stay legally responsible for what it says. Enrol your business in the EU DPP Registry, in your own name. You'll need your legal representative and a qualified e-signature, and we'll walk you through both.

What you get

Live passports for a first batch of products, each with its own QR code for the label.

Step 4

Stay covered

Yearly, by number of passports Every customer ends up here
What we do

Host your passports, log every change, update them as the rules settle, and run the pod on the same record.

What you do

Tell us when products or suppliers change, and approve the updates.

What you get

Passports that stay online and accurate for as long as the law requires.

Example

What you get back from the free review

A report on ten of your products, grouped by what the rules will ask for. This one is illustrative: yours will have your products, your numbers and a recommended next step.

Gap report · [YOUR BRAND] · 10 products Illustrative
Materials and fibre composition [n] of 10 Partly there
Country and facility of manufacture [n] of 10 Mostly there
Recycled content [n] of 10 Needs suppliers
Repair and spare parts [n] of 10 Not started
Product codes (GTIN) [n] of 10 In place
Recommended next step: [Get the full picture, or Go live] From John Paul Toher

The hard part is your suppliers, so we do the chasing

What a product is made of, how much is recycled and where the parts came from usually sit with the factories that made it. It's the part brands most often underestimate, and the part we spend most of our time on, so your team isn't left chasing emails for months.

Registering with the EU stays in your name

Every passport will also be recorded in the EU's DPP Registry, an index that tells regulators and customs where to find it. Only the business placing the product on the market can enrol and register, so the record stays yours. We've been through enrolment ourselves in the Commission's test environment, and we'll take you through it: the EU Login, your legal representative's declaration and the qualified e-signature it needs. When your category opens for registration, we prepare each submission and you send it under your own account.

No category can be registered yet. Batteries will be first.

If you leave, your passports don't

A passport is a legal record, so it can't just disappear when a contract ends. If you cancel, your passports stay online and read-only for twelve months, a handover window to move them to your own domain or another provider, and we help with the migration. You get a full export of your data.

After that we keep them online for a small yearly fee, for as long as the law requires, until you move or retire them. Your product codes and your data stay yours throughout.

The questions everyone asks us first

Everything IT and legal will want

Find out how far off you are

Tell us what you sell and we'll check ten of your products. You'll know what's missing and what it would take, before you spend anything.

Get your free review

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