TalkPod + Commercetools
API-first, composable commerce platform used by enterprise brands building bespoke customer experiences across web, app and physical stores.
No connector built pre-emptively. We scope and build it inside the pilot, using whatever the source supports.
What this connection does
Turn Commercetools into a conversation customers can have.
- Product types and their custom attributes come through as the pod's understanding of your taxonomy, not a flattened version
- Localised content (per market, per channel) carries directly into the pod's answers
- Channel-specific prices and stock are respected, so a customer on the Germany channel gets German answers
- Subscriptions (Commercetools' event mechanism) keep the pod in step with the project state in near real time
How it connects
HTTP API (REST and GraphQL).
The HTTP API is how we read Commercetools. The platform's flexibility means there's usually some work upfront mapping your product type definitions into what the pod surfaces. Once that's done, additions and changes flow through cleanly.
- products and product types
- custom attributes
- localised content
- price channels
Example conversation
What a customer might ask.
Same shape as the chat on the homepage. Real reply from real data when Commercetools is connected.
customer Same product on your German site, is the price different?
product On the German site it's €159 including 19% VAT. Here in the UK it's £139 including 20% VAT. Spec and warranty are identical.
Your turn
Connect TalkPod to Commercetools.
We'll plug into Commercetools, ingest the relevant product or vehicle records, and have a working pod for one supplier or one category live in a working day.