TalkPod + BigCommerce
SaaS ecommerce platform with native B2B features alongside the standard storefront. Mid-market and enterprise.
No connector built pre-emptively. We scope and build it inside the pilot, using whatever the source supports.
What this connection does
Turn BigCommerce into a conversation customers can have.
- Standard storefront and B2B features (price lists, customer groups, sales reps) both feed the pod when the conversation is authenticated
- Custom fields you've defined on products are pulled in alongside the system fields
- Webhooks fire on catalogue change, so the pod updates quickly without polling
- Inventory and shipping logic that BigCommerce already resolves at checkout, the pod can use earlier in the conversation
How it connects
REST API.
BigCommerce's REST API covers what the pod needs. Products, options, variants, price lists and customer groups all come through. For B2B accounts, the same authentication pattern your storefront uses to show trade pricing is what we use to make the pod answer with it.
- products and variants
- custom fields
- price lists
- customer groups
Example conversation
What a customer might ask.
Same shape as the chat on the homepage. Real reply from real data when BigCommerce is connected.
customer Do you offer trade pricing on this for orders over 50 units?
product Yes. 50+ units drops the price from £42 to £36 each. 100+ is £32. Discount applies automatically when you sign in with a trade account.
Your turn
Connect TalkPod to BigCommerce.
We'll plug into BigCommerce, ingest the relevant product or vehicle records, and have a working pod for one supplier or one category live in a working day.