Integrations ยท CMS / DXP

TalkPod + Amplience

Headless content and media platform used by enterprise retailers for product-led storytelling, rich media and personalisation.

No connector built pre-emptively. We scope and build it inside the pilot, using whatever the source supports.

What this connection does

Turn Amplience into a conversation customers can have.

  • Content slots and items that drive merchandising decisions feed the pod alongside the catalogue
  • Scheduled content variants come through too, so a campaign that launches at 9am Monday shows up in pod answers from 9am Monday
  • High-resolution media (images, video, 360 views) is offered when the answer wants it, not just on the product page
  • Personalised variants can flow through to authenticated conversations where the integration carries the right signals

How it connects

Content Delivery API.

Amplience's Content Delivery API is the route. The interesting work is usually in mapping content slots to product context, which is what makes the pod sound like part of the merchandising story rather than a separate channel. Personalisation is wired up case by case, since it depends on how Amplience's rules are set up on your side and what context the pod has at query time.

  • content items
  • media references
  • scheduled variants
  • personalised content

Example conversation

What a customer might ask.

Same shape as the chat on the homepage. Real reply from real data when Amplience is connected.

pod / amplience live

customer Is there a video showing how it folds for storage?

product Yes, a 30-second walkthrough: https://example.com/videos/fold-for-storage. In short, release the side clips, fold the handle down, and it stands upright at half its operating depth.

Your turn

Connect TalkPod to Amplience.

We'll plug into Amplience, ingest the relevant product or vehicle records, and have a working pod for one supplier or one category live in a working day.

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